Documents needed to verify my account?

To complete the identity verification (KYC) process on our platform, it is necessary to provide the following documents:

Personal Identification Document

You must present one of the following valid documents:

  • Passport
  • Identity card
  • Driver's license

It is important that the information in these documents matches your user profile. The document must include:

  • Your full name
  • Issue and expiration dates
  • Your date and place of birth or tax identification number
  • His sign

Proof of address

You can present one of the following documents, no older than 3 months:

  • Utility bill (water, electricity, gas)
  • Bank statement

Note: Internet or telephone bills are not accepted. The bank statement must be in PDF format and with the institution's logo.

Technical requirements

When uploading your proof of address to our system, please ensure that it is in PNG or JPEG format and is less than 2 megabytes in size. In addition, it is essential that the image has a presentable white background and that it has not been taken without considering the contours.

Importance of KYC Process

Completing the KYC process is crucial to ensure the security and integrity of our platform. By verifying your identity and providing the necessary documentation, we can effectively mitigate risks such as fraud, money laundering, and unauthorized access. Our goal with KYC is to create a secure and trusted environment for all our users, where they can conduct financial transactions with confidence knowing that their information and funds are protected.

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