Minimum deposit and withdrawal amount: 20 USDT
Our platform has a minimum deposit and withdrawal amount of 20 USDT. This is for operational and security reasons, ensuring that each transaction is properly managed in our wallet and on the blockchain network.
What happens if less than the minimum amount is deposited?
When a customer deposits less than the minimum required, such as 2 USDT, the transaction is not processed or reflected in the destination wallet. This can occur because blockchain networks and payment systems fail to complete transfers that do not meet the thresholds set by our platform.
As a result, funds may remain pending on the network or temporarily held by the payment service used, with no chance of reaching our wallet or being reflected in the customer's account.
Even for tests it is necessary to comply with the minimum
While we understand that some customers prefer to send a small amount to verify the wallet is correct or to test the platform, it is essential that the amount sent be at least 20 USDT. This is the only way to ensure the deposit is processed successfully and that the customer can confirm the transaction's success.
What to do if a deposit below the minimum has already been made?
If you accidentally sent less than 20 USDT, we recommend contacting your payment service provider or checking the transaction status on the blockchain. However, since these amounts cannot be processed on our platform, we will not be able to reflect or credit funds below the stipulated minimum.
Contact us for more information
If you have any additional questions or need assistance, our support team is available to help at [email protected] . We'll be sure to guide you through any deposit or withdrawal process on our platform.